Privacy Policy
Last updated: March 2, 2026
📋 1. Information We Collect
We collect information to provide and improve our health monitoring services. This includes:
- Personal Information: Name, email address, date of birth, and contact details you provide when creating an account.
- Health Data: Biometric readings, vitals, activity metrics, sleep data, and other health information collected through connected devices and integrations.
- Device Data: Information about the devices you use with our service, including device identifiers, firmware versions, and connectivity status.
- Usage Data: How you interact with our application, including features used, pages visited, and session duration.
🛠 2. How We Use Your Information
Your information is used for the following purposes:
- Health Monitoring: Processing and displaying your health data, generating insights, detecting patterns, and providing alerts.
- Service Improvement: Analyzing usage patterns to improve our platform, develop new features, and optimize performance.
- Communications: Sending you important account notifications, health alerts, and service updates. We do not send marketing emails without your consent.
🔒 3. Data Security
We take the security of your data seriously and implement multiple layers of protection:
- Encryption: All data is encrypted in transit using TLS 1.2+ and at rest using industry-standard encryption.
- Secure Storage: Health data is stored in secured, access-controlled databases with regular backups.
- Access Controls: Role-based access controls ensure only authorized individuals can view your health information.
🏥 4. Health Data Protection
We recognize the sensitive nature of health information and provide additional safeguards:
- HIPAA-Aligned Practices: Our data handling procedures are designed to align with HIPAA privacy and security standards.
- Data Minimization: We only collect and retain health data that is necessary for the services you use.
- Care Partner Controls: If you are monitored by a care partner, you have visibility into what data they can access.
🤝 5. Data Sharing
Your trust is important to us. Here is how we handle data sharing:
- We Do Not Sell Data: We will never sell your personal or health data to third parties.
- Third-Party Integrations: We only share data with connected services (Whoop, Oura, Dexcom, etc.) that you explicitly authorize.
- Care Partners: Your designated care partners can view health data you have granted them access to.
- Legal Requirements: We may disclose data if required by law or to protect the safety of our users.
✅ 6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal and health data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated data.
- Data Portability: Request your data in a structured, commonly used format for transfer to another service.
To exercise any of these rights, please contact us.
🍪 7. Cookies and Tracking
We use minimal cookies strictly for essential functionality:
- Session Cookies: Used to maintain your login session and preferences. These expire when you close your browser or log out.
- No Third-Party Tracking: We do not use advertising cookies, social media trackers, or third-party analytics that track you across websites.
👶 8. Children's Privacy
CloserLook Health is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
📝 9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting a notice on our platform and updating the "Last updated" date above. Continued use of our services after such changes constitutes acceptance of the updated policy.
📧 10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out: